Who is FCSA and who do we serve?

Family Centered Services of Alaska (FCSA) is a nonprofit 501 (c) (3) corporation founded in 1989 and managed by a nine member Board of Directors. The mission of the organization is "To serve Alaska by Providing Family and Child Centered Services With Unconditional Care." The original founders of the organization were community members with a diverse range of professional backgrounds committed to helping children with a wide spectrum of behavioral and mental health issues. Since its inception, FCSA has grown significantly in size and in importance in the delivery of behavioral health services within Alaska. In 1989 FCSA operated one program and had approximately 18 staff. Today FCSA has a staff of approximately 140 and operates a dozen programs in five (5) Alaskan communities. FCSA was one of the first organizations in Alaska to be accredited by the Commission on Accreditation of Rehabilitation Facilities.

FCSA primarily serves children and young adults five (5) to age 17, but as needed up to age 21 for young adults requiring extended transitional assistance to adulthood. Many of the children we serve are in need of stable living situations, a need we provide for through a network of small residential facilities, family group homes and foster homes.

We stress personalized services and when possible, utilize a wrap-around model that takes into consideration each child's strengths, family history, culture, needs and service modality preferences. The future holds many challenges for FCSA but our staff look forward to meeting and overcoming those challenges with confidence and through commitment to those we were founded to serve.

Today FCSA provides quality services out of 19 locations in the communities of Fairbanks, Delta Junction, Wasilla, Palmer and Dillingham that are utilized by children from all areas of Alaska.

With regard to the racial makeup of our consumers for calendar year 2014, 52% are Caucasian, 34% Alaska Native or American Indian, 8% African American, 3% Hispanic, 1% Asian, and 2% other. The gender makeup was: 38% females and 62% males. The age range for the same period was: 55% ages 13-17; 33% ages 6 to 12 years; and 12% ages 18 to 21 years.

Sincerely,
John W. Regitano
Executive Director

Management

FCSA's management team provides a solid foundation for the full spectrum of services provided by our organization. Each managerial department works to ensure that every program is able to address the needs unique to the services they provide. FCSA management is hands-on, involved in the daily operations of providing quality services to Alaskan youth and their families. The management of FCSA is pleased to have an experienced, dedicated and committed managerial team who continually strive to ensure that all services provided to our clients are seamless and superior in nature.

Executive and General Administration

FCSA's Executive Director provides a direct link to the Board of Directors and a liaison to the communities in which services are delivered. The Executive Director is responsible for removing barriers to service delivery, developing and maintaining working relationships with state, federal and local agencies, funding procurement, and ensuring program goals and objectives are achieved and sustained.

The Director of Administrative Services fulfills a large number of responsibilities including fulfilling the duties of the FCSA Director of Health and Safety and providing support to the Board of Directors.

Fiscal

FCSA's Fiscal Department has been characterized as a cornerstone of the organization's success over the years, providing consistently sound fiscal management. The Fiscal Department is operated under the direction of a Chief Fiscal Officer who ensures that all funding is efficiently and effectively expended. The Board of Directors oversees an independent audit report, conducted annually on all fiscal operations. The Chief Fiscal Officer fulfills a large number of responsibilities including the duties of FCSA Risk Manager.

Quality Assurance

The Quality Assurance Department is responsible for conducting internal reviews and management of all client files to ensure they comply with all accreditation, state licensing and Medicaid regulations; administering biannual consumer, community and staff satisfaction surveys, and overseeing all program forms for consistency, uniformity and regulatory purposes. The Director of Quality Assurance fulfills a large number of responsibilities including the duties of FCSA HIPAA Privacy Officer.

Clinical Services

FCSA maintains, within the management structure of the organization, a clinical department that is overseen by the Director of Clinical Services. The function of the department is to assure that all treatment services are delivered in a quality manner and in accordance with nationally recognized best practices of the behavioral and mental health treatment profession. Another key function of the department is to assure that all clinical staff receives regular and consistent training and professional enhancement opportunities to assure the professional growth of the staff and consistency in treatment across all programs.

Human Resources

The Human Resources Department ensures all employment policies and practices are fair and equitable and in compliance with regulatory agencies. The Human Resources Department also oversees FCSA's employee health plan, ensures staff training interests and needs are provided for, disseminates employee information, and collects affirmative action data.

Training Department

FCSA's Training Department is dedicated to providing quality training for all employees and foster parents licensed through FCSA. Trainings provided include: new-hire orientation, CPR/First Aid, Managing Aggressive Behavior (MAB), cultural competency as well as a vast array of topic areas applicable to employees and families working with children and youth that are in need of behavioral health or mental health services.

Management Staff

John W. Regitano, Executive Director
Allison Benjamin, Chief Fiscal Officer
Kimberly Paulsrud, Director of Quality Assurance
Suszan Dale, Director of Program Operations
Leslie Tester, Director of Education Services
Lonnie Hovde, Director of Human Resources
Ernie Manzie, Director of Education RPTC
Cindy M. Massingill, Director of Administrative Services

Board of Directors

Family Center Services of Alaska is governed by a Board of Directors, the current Board President is Charlie Sparks. The Board of Directors is responsible for providing direction, representing FCSA and its philosophy to the community, and governs the agency by board policies and planning objectives. Current Board Members are as follows:

Charlie Sparks, President
Judith Farnham, Vice President
Cory Borgeson, Treasurer
Jo-Ann Grimaldi
Jungho Baek
Linda Menard
Grace Moore
Cheryl Riggs
James Arkell
Learn about the history of our organization.