Dear Reader:

Who is FCSA and Who do We Serve:

Family Centered Services of Alaska (FCSA) is a nonprofit 501 (c) (3) corporation founded in 1989 and managed by a nine member Board of Directors. The  mission of the organization is “To serve Alaska by Providing Family and Child Centered Services With Unconditional Care” The original founders of the organization were community members with a diverse range of professional backgrounds committed to helping children with a wide spectrum of behavioral and mental health issues. Since its inception, FCSA has grown significantly in size and in importance in the delivery of behavioral health services within Alaska.  In 1989 it had approximately 18 staff and an annual operating budget of $300,000.  Today FCSA has a staff of approximately 160 with an operating budget of $8.0 million. FCSA is one of two organizations in Alaska that is accredited by the Commission on Accreditation of Rehabilitation Facilities.

FCSA primarily serves children and young adults five (5) to age 17, but as needed up to age 20 for young adults requiring extended transitional assistance to adulthood.  A significant percent of the children we serve are in need of stable living situations, a need we provide for through a network of small residential facilities, family group homes and foster homes.

The behavioral and mental health services provided by FCSA are delivered in the interior of Alaska in the communities of Fairbanks and Delta Junction. However, because most communities in Alaska have limited or no services for children and FCSA operates several specialist programs unique in Alaska children from all areas of Alaska routinely access services.

With regard to the racial makeup of our consumers for calendar year, 53% are Caucasian, 38% Alaska Native or American Indian children, 6% African American, 2% Hispanic, and 1% other minority populations.

Today FCSA provides quality services out of 16 locations in the Fairbanks area and the community of Delta Junction, Wasilla, and Dillingham. We stress personalized services and when possible utilize a wrap-around model that takes into consideration each child's strengths, family history, culture, needs and service modality preferences. The future holds many challenges for FCSA but our staff look forward to meeting and overcoming those challenges with confidence and through commitment to those we were founded to serve.

Sincerely,

John W. Regitano

Executive Director

Management:

FCSA’s management team provides a solid foundation for the full spectrum of services provided by our organization. Each managerial department works to ensure that every program is able to address the needs unique to the services they provide. FCSA management is hands-on, involved in the daily operations of providing quality services to Alaskan youth and their families. The management of FCSA is pleased to have an experienced, dedicated and committed managerial team who continually strive to ensure that all services provided to our clients are seamless and superior in nature.

Executive and General Administration:

FCSA’s Executive Director provides a direct link to the Board of Directors and a liaison to the communities in which services are delivered. The Executive Director is responsible for removing barriers to service delivery, developing and maintaining working relationships with state, federal and local agencies, funding procurement, and ensuring program goals and objectives are achieved and sustained.

The Director of Administrative Services fulfills a large number of responsibilities including fulfilling the duties of the FCSA Director of Health and Safety and providing support to the Board of Directors.

 Fiscal:

FCSA’s Fiscal Department has been characterized as a cornerstone of the organization’s success over the years, providing consistently sound fiscal management. The Fiscal department is operated under the direction of a Certified Public Accountant who ensures that all funding is efficiently and effectively expended. The Board of Directors oversees an independent audit report, conducted annually on all fiscal operations. The Chief Fiscal Officer fulfills a large number of responsibilities including the duties of FCSA Risk Manager.

Quality Assurance:

The Quality Assurance Department is responsible for conducting internal reviews and management of all client files to ensure they comply with all accreditation, state licensing and Medicaid regulations; administering biannual consumer, community and staff satisfaction surveys, and overseeing all program forms for consistency, uniformity and regulatory purposes. The Director of Quality Assurance fulfills a large number of responsibilities including the duties of FCSA HIPAA Privacy Officer.

Clinical Services:

FCSA maintains, within the management structure of the organization, a clinical department that is overseen by the Director of Clinical Services. The function of the department is to assure that all treatment services are delivered in a quality manner and in accordance with nationally recognized best practices of the behavioral and mental health treatment profession. Another key function of the department is to assure that all clinical staff receives regular and consistent training and professional enhancement opportunities to assure the professional growth of the staff and consistency in treatment across all programs.

Human Resources:

The Human Resources Department ensures all employment policies and practices are fair and equitable and in compliance with regulatory agencies. The Human Resources Department also oversees FCSA’s employee health plan, ensures staff training interests and needs are provided for, disseminates employee information, and collects affirmative action data.

Training Department:

FCSA’s Training Department is dedicated to providing quality training for all employees and foster parents licensed through FCSA. Trainings provided include: new-hire orientation, CPR/First Aid, Managing Aggressive Behavior (MAB), cultural competency as well as a vast array of topic areas applicable to employees and families working with children and youth that are in need of behavioral health or mental health services.

Management Staff:

John W. Regitano, Executive Director

Allison Benjamin, Chief Fiscal Officer

Kimberly Paulsrud, Director of Quality Assurance

Suszan Dale, Director of Program Operations

Bruce Carr, Director of Education Services

Lonnie Hovde, Director of Human Resources

Ernie Manzie, Director of Education RPTC

Cindy M. Massingill, Director of Administrative Services

Board of Directors:

Family Center Services of Alaska is governed by a Board of Directors, the current Board President is Charlie Sparks. The Board of Directors is responsible for providing direction, representing FCSA and its philosophy to the community, and governs the agency by board policies and planning objectives. Current Board Members are as follows:

• Charlie Sparks, President

• Judith Farnham, Vice President

• Cathy Albright, Secretary

• Cory Borgeson, Treasurer

• Jo-Ann Grimaldi

• Kathy L. Kraft

Welcome to Our Web Site:

We are pleased to have you visit our web-site to learn more about our organization and the services we provide:

Contact

Cindy M. Massingill, Director of Administrative Services

FCSA@familycenteredservices.com

Telephone: (907) 474-0890

FAX: (907) 474-3621